At GCM Group Services Pty Ltd, your privacy is important to us. To ensure transparency and protect your privacy, we have prepared this notice to explain how we collect, use, and safeguard your personal information. This policy is made easily accessible via our website homepage and on any page where personal information may be requested.

Information We Collect

This policy applies to all information collected or submitted on the GCM Group Services website. On various pages, you may request services, contact us. The types of personal information we may collect include:

• Full name
• Address
• Email address
• Contact number
• Billing and payment information (e.g., credit/debit card details)

We may also collect information about other individuals when, for example, you refer someone or request services at a different address. In such cases, the types of information may include:

• Full name
• Address
• Contact number

How We Use Your Information

We use the information you provide for the following purposes:

• To deliver the cleaning or facility services you request
• To respond to your enquiries and provide quotations
• To process payments and issue invoices
• To confirm and manage service appointments
• To improve our website and customer experience

We do not share your personal information with third parties except to the extent required to complete your service, manage our operations, or comply with legal obligations.

We may use return email addresses to respond to your communications.

Data Security

We implement and maintain reasonable administrative, physical, and electronic measures to safeguard personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

Access and Correction

Individuals may request access to, or correction of, their personal information held by us by contacting us in writing. We will respond to such requests in accordance with our legal obligations.

Changes to this Policy

We reserve the right to update this Privacy Policy as required. Any amendments will be published on our website and will take effect from the date of posting.

Contacting Us

GCM Group Services Pty Ltd welcomes any questions, feedback, or concerns you may have regarding this Privacy Policy or our privacy practices. Should you require further information or wish to make an enquiry, please feel free to contact us using the details below during standard business hours, Monday to Friday.

GCM Group Services

Email: – enquiry@gcmgroupservices.com.au

Phone: – 0434 878 574